TK388 Terms & Conditions — Your Rights & Responsibility

By using the tk388 website and mobile application, you agree to these terms and conditions. These terms form a legally binding agreement between tk388 and the member. If you disagree with any part of these terms, please refrain from using the platform.

These terms apply to all members, visitors, and anyone who uses any part of the tk388 platform. tk388 operates under a Curacao eGaming licence, and all activities are conducted in accordance with the rules and regulations of that licence.

Each individual may hold only one account on tk388. Opening multiple accounts, operating an account under someone else's name, or registering with false information is strictly prohibited. If any such violation is detected, all associated accounts will be closed and balances may be forfeited.

All information provided at registration must be accurate and up to date. As part of the KYC (Know Your Customer) process, tk388 may request identity verification documents at any time — such as a national ID, passport, or driving licence. Failure to submit these documents may result in withdrawal being placed on hold.

• A maximum of one account per person is permitted
• Accurate and complete information must be provided at registration
• Members are solely responsible for keeping their account password secure
• Sharing your account with anyone else is prohibited
• Contact support if you need to update your information

Deposits and withdrawals on tk388 are supported via bKash, Nagad, Rocket, and bank transfer. Cryptocurrency is also accepted. All transactions are secured with SSL encryption.

Your account must be fully verified before you can make a withdrawal. Identity verification is mandatory for your first withdrawal. Once verified, subsequent withdrawals will be processed faster. Standard withdrawals are completed within 30 minutes to 24 hours; VIP and high roller accounts are processed even more quickly.

• The same payment method must be used for both deposits and withdrawals
• Withdrawals may be restricted until a 3x deposit wagering requirement is met
• Tk388 reserves the right to place withdrawals on hold for suspicious transactions pending verification
• Currency conversion rates are subject to market fluctuations
• Your full transaction history is always accessible from your account

All bets placed on tk388 are considered final once confirmed. tk388 reserves the right to void any bet placed due to a technical error or incorrect odds. In such cases, the full stake will be refunded.

Tk388 is not liable for any bets rejected or unconfirmed during live betting due to internet latency. All betting market outcomes are determined in accordance with the official decisions of the relevant sports authority.

• Confirmed bets cannot be changed or cancelled
• Tk388 may void bets placed at incorrect odds
• If a match is abandoned, bets are generally voided and stakes refunded
• Any disputes regarding results must be raised with support within 72 hours
• Cash Out is available in selected markets only

All bonuses and promotions at tk388 come with specific wagering requirements. By claiming a bonus, you agree to the terms attached to it. Full details of each bonus's terms are clearly stated alongside every offer.

Welcome bonuses typically require the deposit amount to be wagered a set number of times before any withdrawal can be made. Withdrawals from bonus funds are not permitted until wagering requirements are met. Multiple bonuses cannot be used simultaneously unless otherwise stated.

• Bonus balance cannot be withdrawn before wagering requirements are fulfilled
• Bonuses expire automatically once their validity period ends
• Accounts suspected of bonus abuse may be subject to investigation
• Winnings from free bets are subject to wagering requirements
• Separate terms apply for VIP and High Roller bonuses

The following activities are strictly prohibited on the tk388 platform. Violations will result in immediate account closure and the associated balance may be forfeited.

• Opening or operating multiple accounts
• Placing bets with the intent to abuse bonus offers
• Registering or transacting using another person's identity
• Money laundering or use of funds from illegal sources
• Attempting to hack or manipulate the platform's systems
• Stealing or fraudulently using another member's information
• Placing bets using match-fixing or insider information

Tk388 treats the protection of your personal data as a top priority. We do not sell your information to any third parties. Please read our Privacy Policy for full details on how we collect, use, and store your data.

Documents collected during the KYC process are used solely for identity verification and legal compliance purposes. This information is stored on secure servers and can only be accessed by authorised personnel.

You may request account closure at any time by contacting support. Any pending bets will be settled before the account is closed, and any remaining balance will be returned to you.

Tk388 reserves the right to close or suspend any account for the following reasons:

• If evidence of a terms violation is found
• If identity verification has not been completed
• If there is evidence of suspicious or fraudulent activity
• When required by legal or regulatory authorities
• In cases of extended inactivity (over 12 months)

Tk388 is not responsible for any losses caused by technical failures, server downtime, internet connectivity issues, or third-party disruptions. tk388 bears no liability for any bet losses resulting from a member's own device or connection problems.

Tk388 is not legally liable for any direct financial losses arising from gaming. Members play at their own risk. To learn more about responsible gaming, visit our Responsible Gaming View page.

Tk388 reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform following any changes will be considered acceptance of the updated terms.

The latest terms are always available on this page. Members are advised to check back regularly so they don't miss any updates.